Kajabi Communities: Everything You Need to Know (2024)
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Kajabi is an all-in-one platform for building and running a knowledge business. It supports multiple product types, including online courses, and Kajabi Communities is its dedicated feature for creating online communities.
But should you use it to host your community? What features does it offer? How to create a community using it?
To help you decide, we’ve taken a deep dive into it. In this article, we’ll give you an overview of the tool and a tutorial on how to get started with it.
Are you ready? Let’s start.
Kajabi Communities’ landing page
While Kajabi always had a community builder, after its recent acquisition and integration with Vibely—a standalone community platform—its community features have improved significantly.
In fact, it’s now comparable to specialized online community platforms in most aspects.
For instance, it lets you organize your community into circles, create engaging posts, create challenges and events, live stream, host group chats, create access levels, and offers free mobile apps through which your members can access the community.
Now that this brief overview is out of the way, let’s take a detailed look.
There are several aspects of building and managing an online community, and in this section, we’ll take a look at all of them.
Each Kajabi site gets a community. However, there are several tools that help you organize your community and break it down into multiple sections.
At the community level, you can create Access Groups, which are different levels of access based on criteria like membership type or purchase history.
For example, you can have a free access level that anyone can join and a premium one that only your paying members can join.
Understanding the structure of a community product (Source: Kajabi)
Additionally, you can host exclusive meetup events and challenges inside your community. Here’s an excellent graphic from Kajabi explaining the structure of a Kajabi community.
Overall, Kajabi provides enough tools to let you organize your community into multiple sections and levels, and it can serve almost all potential use cases that online creators have.
There are a few Kajabi community features related to content and engagement.
First, it supports creating quick discussion posts with images and videos. These are the most fundamental content types and serve as your community’s content foundation.
A sample community discussion post
Apart from discussion posts, you can also use chat-based circles to host group chats inside your community.
However, content types are limited. In fact, it currently doesn’t support full articles, questions, or polls inside the discussion feeds.
Apart from content, Kajabi has a community feature called Challenges that lets you create activity-based tasks, assignments, or a check-in that your members can do together.
You can create a one-off challenge or a series of challenges and set a completion deadline for your members.
For example, you can create a 30-day yoga challenge in which your members have to do yoga for ten minutes every day for the next 30 days.
Your members will see the challenges inside the community and mark them as complete after they’re done. They can also upload an image/video and describe their accomplishment.
For example, you can ask your members to upload a picture of them doing yoga.
For these reasons, Challenges is a very useful tool for creating an engaged community and making sure that your members stay active.
Another useful Kajabi Communities feature is Meetups (or events). These events can be online or offline, and you can use the RSVP feature and send reminders to ensure that members actually show up.
What’s even better is that you have built-in live streaming capabilities, so your online events can happen without any third-party solutions. Additionally, you can record your live sessions and even chat with them in real-time.
Apart from the default notification system, Kajabi also lets you create and broadcast announcements to your community.
You can create announcements on the community or circle level, and you can also pin them to ensure that all members will see the important updates.
Last but not least, you can direct-message your members to keep in touch with them without leaving the community space, and the feature is also available to other members.
When it comes to community management, Kajabi allows you to add members to your community easily.
In fact, you can simply share the invite link, and your members will be able to join the community.
When it comes to moderation, you can appoint your team members or existing community members as admins and moderators.
While moderators can manage circle spaces by banning users and removing their posts if needed, admins can also create circles and meetups.
Kajabi also allows members to report community posts and users, which can then be reviewed by the moderators.
When it comes to the end-user experience, Kajabi Communities does a very good job.
In fact, the platform has a clean, modern design, and the design is pretty intuitive.
Your members can navigate between circles from the left sidebar, while other community options like challenges and meetups are available in the top menu.
Even inside a circle, it’s pretty straightforward to create new posts or engage with existing ones, and you can easily sort the posts in your community feed or just search through the old content.
One helpful feature that Kajabi offers is creating a custom page inside your community and embedding another webpage inside it.
For example, you can embed your Kajabi course library on the custom page, so your members can access the courses from inside the community.
Most importantly, Kajabi has free iOS and Android apps for your members to access your community. The mobile apps are also easy to use and support features like push notifications, which is great for user engagement.
The only downside is that the app is separate from Kajabi’s main app, and while members can still access your other products from inside the community, it would be great if the two were merged.
Overall, Kajabi has a powerful online community builder, which you can use to create a standalone or support community for your courses, coaching program, or membership site.
Now, let’s move on to the tutorial part of this article, where we’ll teach you how to create a Kajabi community.
If you want to create a community in Kajabi, first, you need to create a Kajabi account and purchase a plan.
From there, you just need to follow the steps shared in this section to set up your community and start inviting people.
To start, go to the Products section in the admin dashboard and select Community. Then, click on Get Started to start setting up your community.
First, you’ll be asked to enter a community name and description, followed by a cover image for your community.
Provide details about your community
Then, you’ll pick the pricing model for your access group, and you can either make it free or charge for it.
If you decide to go with the paid option, you’ll be able to choose between a one-time payment, multi-pay, or a subscription.
However, if you want to attach the access group to a Kajabi membership site or online course, you can just click on the Skip for now option.
After you’re done setting up your community, you can go to the existing product offer and include this access group there.
You’ll now be taken to your community, where you can set up circles, create posts, plan meetups, and take full advantage of Kajabi’s community tool.
Let’s start by understanding how to create a circle in your community.
On your community homepage, click on the + button in the top menu and select the Circle option.
However, if you want to attach the access group to a Kajabi membership site or online course, you can just click on the Skip for now option.
After you’re done setting up your community, you can go to the existing product offer and include this access group there.
You’ll now be taken to your community, where you can set up circles, create posts, plan meetups, and take full advantage of Kajabi’s community tool.
Let’s start by understanding how to create a circle in your community.
On your community homepage, click on the + button in the top menu and select the Circle option.
We hope you found this guide useful. If you have any questions, feel free to leave them in the comments below.
However, if you want to attach the access group to a Kajabi membership site or online course, you can just click on the Skip for now option.
After you’re done setting up your community, you can go to the existing product offer and include this access group there.
You’ll now be taken to your community, where you can set up circles, create posts, plan meetups, and take full advantage of Kajabi’s community tool.
Let’s start by understanding how to create a circle in your community.
On your community homepage, click on the + button in the top menu and select the Circle option.
Once you’re done with setting up the structure and content of the meetup, you can fix the final settings.
For that, click on the profile pic in the top menu and select Settings from the dropdown.
Here you can modify your community details, add guidelines, and more. You can also enable or disable certain features like member directories.
Finally, you can access the custom page settings, add the page URL you want to embed inside your community (e.g., your course library), and even make it the primary page for your community.
Once you’re done, you can start sharing your community with your audience. If it’s free, you can simply copy and share the invite link with them.
On the other hand, if it’s a paid community or part of another paid product, the users will be automatically added to the community when they purchase the offer.
Kajabi Communities is a great tool to create your community and engage with your members, and you can also combine it with your courses or membership site to boost engagement.
It provides all the necessary features to create an engaging and interactive community experience and also has its own mobile app. This way, your members can keep in touch with your community even when they’re on the go.
While it could be improved in a few areas, it’s still a great addition to the platform, meaning one less third-party tool for you.
If you’re not on Kajabi yet, you can sign up for a free trial to start using Communities.
Do you have any questions regarding the Communities feature in Kajabi? Leave them down below. We’ll be happy to answer them.
Yes. Kajabi has a community option called Kajabi Communities. This powerful community builder offers options for organizing your community, creating discussion posts, engaging your members, and monetization.
Communities are one of the product types offered on Kajabi, but to build one, you first have to create a community product from under Kajabi’s products section. You can then set up circles and create content, challenges, and more. Finally, make sure to create access groups to control access to your community.
Yes, Kajabi has a built-in live streaming feature, so you can have live streams for your community without using third-party solutions. You can also use this feature to go live with specific user groups or even individual members.
In the case of Kajabi Communities, you control the access levels inside of your community by creating access groups. You can then add members manually to an access group or attach an access group to an offer so that a member who purchases the offer will automatically be added to the community and the circles.
Hey there! I'm Baidhurya, the brains behind SellCoursesOnline. I used to run a digital agency, where I helped course businesses launch their eLearning platforms. I also led the tech and marketing teams at StationX, helping it grow to 500K+ students. In addition, I created the popular supply chain network design course. With 8+ years of experience, I'm here to share my expertise and insights on course creation and platforms with you.
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