Navigating Circle.so A Practical Guide to Creating Your Community

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Published – Jun 17, 2024

Circle.so, often referred to simply as Circle, stands out as a highly favored platform for establishing online communities. For those eager to understand how to construct a Circle community but feeling uncertain about the initial steps or the procedure involved, rest assured, we are here to assist.

We have meticulously developed an extensive Circle.so guide designed to accompany you through each phase of the journey. Our coverage will encompass all essential aspects, starting from registering your account and organizing your community framework, all the way to populating it with content and extending invitations to your initial participants.

Let’s dive right into the details without any delay!

1. Establish Your Circle Account

Initiating the process of building your Circle community involves four straightforward stages. Your initial action involves navigating to Circle’s official website and registering for a new account.The platform provides a complimentary 14-day trial period, allowing you to discover its capabilities without any cost. To commence your trial exploration, simply provide your email address directly on the Circle homepage.
Sign up for a 14-day free trial
Sign up for a 14-day free trial
The subsequent phase involves designating a name and a unique web address (URL) for your community. Should you require assistance in discovering an ideal title for a flourishing community, feel free to utilize our community name generator resource!During this stage, you also have the option to determine if your community will be openly accessible (public) or restricted to invited members (private). It’s advisable not to dwell excessively on this decision right now, as these settings can always be modified at a subsequent time.
Create an account: Step 2
Create an account: Step 2
Next, in step three, you’ll respond to inquiries pertaining to your business. These questions cover your desired outcomes for your Circle community and assess your familiarity with the platform. Your responses can be selected easily via the dropdown interface.
Create an account: Step 3
Create an account: Step 3
For the concluding step, you’ll pick one of the five available templates that suits your community, aligning with what you hope to accomplish using Circle. Once your template choice is made, the platform automatically arranges some standard spaces within your community.
Pick a template for your community
Pick a template for your community

Excellent! With your account now active, the next step involves tailoring your community to your specific needs.

2. Configuring Your Circle Community

Within this part, we will guide you through managing your account preferences, implementing the various branding customization choices, and demonstrate methods for organizing your community’s overall layout and design.

Adjusting Core Preferences

To locate your community’s general settings, simply select your community’s title displayed in the upper-left area of your display. A menu will appear, revealing the Settings option.


Account settings

Select Settings, and the primary settings panel will be presented automatically. This section allows you to personalize your community’s title and web address. Furthermore, you can adjust the following crucial configurations:

  • Access Permissions: You have the choice to set your community as either publicly accessible or exclusively private.
  • Mobile Application Access: You can enable members to connect with your community through the use of Circle’s dedicated mobile applications.
Configure your community’s settings
Configure your community’s settings

Furthermore, you possess the capability to manage direct and group messaging permissions, personalize your invitation correspondence, establish a custom web domain for your community, and implement a convenient single sign-on feature.

Setting up a custom domain
Setting up a custom domain

Personalize Your Community’s Appearance

Next, we will explore the different options available for tailoring the visual identity of your community.

To reach the theme customization settings, select your community’s title located in the upper right section and then choose Customize Theme.


Accessing Circle’s theme options

Within this section, you’ll discover various ways to tailor the appearance and atmosphere of your community:

  • You have the ability to define the color palette for diverse elements within your community, such as clickable buttons, the background of the sidebar, indicators showing online status, and more. As an alternative to customizing colors one by one, you can opt for a pre-designed color theme.
  • You can configure your community to present dark mode as the default viewing option rather than the standard light mode.
  • You can upload your personalized logo and a browser tab icon (favicon) to ensure your community’s visual style perfectly reflects your brand. It’s possible to utilize different logo variations specifically for light and dark display settings.
Theme and appearance settings
Theme and appearance settings

Beyond these standard customization choices, you can also enhance your community’s visual structure by inserting custom CSS and JavaScript codes. To apply these specific adjustments, navigate to Settings → Code Snippets, and place your code snippets into the corresponding boxes provided.

If you are utilizing a course hosted on Thinkific alongside a community managed through Circle, you can simplify the login experience. Employing Circle’s Single Sign-On (SSO) integration enables your members to access the community conveniently using their existing Thinkific login details.

Additional SSO integrations compatible with the Circle community builder include Bubble, MemberSpace, Memberstack, Outseta, and Memberful, offering flexibility with various platforms.

Moreover, a custom SSO solution is available through OAuth, which facilitates the integration of Circle with bespoke or proprietary applications.

Should you wish to implement the SSO feature, please be aware that the availability of specific integrations varies depending on the selected Circle pricing tier.

Organize with Spaces and Groups

Having personalized the visual elements of your community, our next focus will be on establishing the organizational framework for your content.

Your primary organizational elements are Spaces and Space Groups. Think of a space as a dedicated area for specific content types, whereas a space group functions as a container to categorize related spaces together.

Circle employs Spaces as the fundamental way to arrange content, and all community interactions occur within five distinct space varieties:

  • Discussion Posts
  • Educational Courses
  • Scheduled Events
  • Real-time Chats
  • Member Directories

The platform offers a robust system designed to assist you in structuring your community effectively. This means that when you generate numerous posts, they won’t appear disorganized throughout your community. Instead, you can leverage spaces to maintain a clear and tidy arrangement.

Now we’ve reached an exciting point: creating our initial space. Simply select Add Space found beneath the Spaces tab to begin this process.

Adding a Space
Adding a Space

You will be presented with five distinct space options, but our current objective is to establish a Posts space, so please proceed by selecting that type. We will explore the remaining space formats in the sections that follow.

Adding a Posts Space
Adding a Posts Space

Upon proceeding to the next interface, you will have the capability to perform several actions:

  • Assign a title to your newly created space
  • Associate it with an existing space group (utilize the predefined Get Started group for now)
  • Configure its visibility level as Open, Private, or Secret
  • Determine the channels through which members will be alerted about activity in this space (via email, within the platform, or on mobile devices)

Alternatively, you have the option to establish a completely new space group and subsequently add your spaces to it.

To accomplish this, select the Plus icon situated adjacent to the Get Started group, followed by choosing Add a Space Group. This action prompts a fresh window, enabling you to input a name and specify a unique URL for the group.

This outlines the procedure for generating both spaces and space groups within your Circle community. Feel free to replicate these steps to build additional spaces and groups, structuring your community precisely to your preferences.

Next, we will demonstrate how to adjust the access permissions and privacy controls for your individual spaces and groups.

To modify the settings pertinent to a specific group, click the three vertical dots located beside the group’s name to access its configuration options.

Default Space Group
Default Space Group

Within these settings, you can determine whether the group is discoverable by individuals who aren’t members, control if members are permitted to establish new spaces within this group, and assign moderator roles.

Space Group settings
Space Group settings

For adjusting a space’s settings, select the specific space you wish to modify. Its name will appear in the top bar; click on it. This action reveals a dropdown menu where you’ll find the Customize option.

Customize Space settings
Customize Space settings

Regarding the customization options available for individual spaces, you can perform the following actions:

  • Establish the access level: choose between Open, Private, or entirely Secret.
  • Select the visual arrangement for the space, with options including feed, card, or list view.
  • Incorporate a distinctive cover image and a corresponding space thumbnail for visual identification.

To illustrate, if your community includes exclusive content for paying members, maintaining the associated space as private would be the appropriate setting. It will also be essential to integrate this private space with a payment gateway, a process we will cover in a later section.

With the structure in place, let us now begin the process of populating your community with engaging material!

3. Populating Your Community with Content

Within this part, we will guide you through the steps for generating various forms of content, such as community discussions, scheduled activities, and interactive group conversations.

Initiate a New Discussion Thread

To begin sharing content, navigate to the Posts space you established earlier and select the option labeled Create Your First Post. An alternative method is to initiate a new post by utilizing the New Post button located conveniently in the page header.

Once you have taken either of these actions, proceed by entering a descriptive title and then begin composing the main body of your post.

Beyond incorporating standard text, you have the flexibility to enhance your posts with elements such as bulleted lists and structural headings. You can also enrich your content by uploading video files, images, and PDF documents, or by leveraging embedded links to integrate interactive polls, forms, geographical maps, and data tables.

To explore the full range of available formatting and content options, simply click on the plus (+) icon situated within the menu bar at the base of the post composition window.

Circle's posts editor
Writing a post in Circle

Positioned alongside the plus symbol, you will observe five supplementary icons designated for incorporating videos, images, animated GIFs, emoticons, and various file attachments. It’s worth noting that these functionalities can also be reached by selecting the plus icon itself, essentially making these icons helpful shortcuts.

Lastly, Circle’s artificial intelligence feature—the content co-pilot—can be accessed directly from the post editor, providing assistance with composing or revising your written material.

Circle's Content Co-Pilot
Circle’s content co-pilot

Prior to making your post public, take a moment to adjust its specific settings by clicking the gear icon located in the top-left corner within the post editor. Several configuration options are accessible from this menu:

  • Deactivate comment functionality and hide existing comments
  • Incorporate personalized HTML code snippets
  • Relocate your composition to an alternative space
  • Alter the designated author displayed for the post

Once you have configured these settings to your satisfaction, press Publish to introduce your first piece of content to the community. You also have the choice to schedule the post for publication at a predetermined future time or save it as a draft to continue working on later.

Establish Your Event or Livestream

Next, let’s walk through the process for establishing an event and initiating a live broadcast.

The initial action required is to establish a specific area intended for this category of material. To do this, select the Plus symbol adjacent to the collection where the event should reside, then choose Events for the space classification.

Create a Space for Events
Create a Space for Events

Similarly, you have the option to designate the area’s availability as either Open, Private, or Secret.

Next, to establish a new event, proceed to the Events section, then find the button labeled New Event situated in the top-right portion of the interface and click it.

Create a new Event
Create a new Event

Upon reaching the subsequent screen, you’ll have the capability to modify the specifics of your gathering, encompassing the event’s title, scheduled time, and date, plus configure it for recurrence (such as daily, weekly, or monthly intervals). Regarding the venue for the event, your choices include physical gatherings or virtual sessions.

For virtual event arrangements, the platform presents these alternatives:

  • Conduct the session using Zoom or YouTube Live and incorporate the corresponding link into your event details
  • Utilize Circle’s Live Stream feature to facilitate an experience similar to a webinar
  • Employ Circle’s Live Rooms to accommodate interactive meetings with as many as 30 participants
Creating an Event in Circle
Creating an Event in Circle

Given that this represents your inaugural event setup, our advice is to initially store it as a draft. This allows you ample opportunity to revise and meticulously adjust the event’s particulars.

To perform this action, select the ellipsis icon (three dots) located adjacent to the event’s designated name. This interaction prompts a new window to appear, presenting several tabs which empower you to undertake various tasks:

  • Revise the event announcement to clearly communicate the event’s purpose to prospective attendees.
  • Incorporate participants and assign co-hosting responsibilities to other members.
  • Establish automatic confirmation messages and scheduled reminder alerts.
  • Deactivate the options for commenting and liking associated with the event.
Modifying the Event post
Modifying the Event post

We previously touched upon Circle’s live rooms and live streams, functionalities that provide the flexibility to initiate live broadcasts directly from your account whenever needed. Observe the Go Live button positioned in the lower-left area of your interface. Clicking this button presents the options to begin either a live room meeting or a live stream event.

Start a live stream or live room
Start a live stream or live room

Irrespective of the alternative you select, the available features are broadly comparable, encompassing the ability to adjust the visibility settings for the room or stream, activate sharing for your webcam and computer screen, and facilitate interactive discussions among members.


This is how a live session in Circle looks

Following the conclusion of your live broadcast, you will receive an email notification. This message includes the session recording and a direct link to its corresponding page, empowering you to download the file, erase it, or share it within a chosen space.

Start a Group Chat

Circle additionally provides support for group chats, enabling your members to participate in vibrant discussions.

To commence a group chat session, your primary action is to establish a designated Chat space. The method involved is identical to that employed when creating spaces for Posts and Events.

Group chat in Circle

Group Discussions within Circle

These group chat functionalities accommodate discussions for up to fifty participants. You have the option to manage membership, assign administrators, and enable the chat history.

4 Develop Your Online Course Offering

We now arrive at the section detailing the process for how you can construct online educational programs within Circle.As previously established, every distinct content format requires its own dedicated area; therefore, your initial step involves setting up a specific space for your course content.Utilizing the navigation panel situated on the left-hand side of your display, position your cursor over the space collection intended for the course addition, then select the Plus symbol followed by Add Space. Subsequently, from the resulting pop-up window, opt for the Course designation.
Course Space
Course Space
Input a suitable title for your educational program and finalize the space creation in the subsequent stage.Next, navigate to and select the course space from the side panel. Then, locate the dropdown menu positioned at the top of the page, activate it, and choose the Lessons option.
Create Lessons
Create Lessons
After completing this step, you’ll be taken to Circle’s curriculum builder, where you can establish Sections and Lessons, your fundamental structural elements. Think of Sections as organizational containers, while Lessons contain your actual educational content. The builder also features intuitive drag-and-drop functionality, making it simple to rearrange your lessons and sections as needed.
Curriculum builder
Curriculum builder
Before you can add a lesson, you should first create a section. To do that, click the Add Section button and name your section.Clicking on the Add Lesson button will create a blank lesson for you. To add content, enter the Lesson editor by clicking the three dots to the right of the lesson’s name, and then Edit Lesson.
Edit a lesson
Edit a lesson
With the lesson editor now open, you’re ready to populate your lessons with educational material. Circle offers remarkable versatility when it comes to content formats, supporting everything from audio and video files to PDF documents, plus the ability to embed various external resources. The robust text editor provides numerous formatting capabilities, all accessible by simply typing a forward slash to reveal the options.
Add content to the course lessons
Add content to the course lessons
To configure your course preferences, navigate to your course space and locate the drop-down menu at the top of the page, then select Customize. This control panel allows you to:
  • Determine visibility options as Open, Private, or Secret
  • Implement monetization through paywall and lock screen features
  • Oversee course participant administration
Course settings
Course settings
The entire course creation process is designed to be user-friendly, making it simple to establish your educational offering without complications. For those looking for creative ideas when designing your community or courses on Circle, we recommend exploring this comprehensive collection of Circle examples.

5. Implement Monetization Controls

Circle provides versatile monetization options whether you’re looking to create premium community memberships, offer paid educational content, or restrict access to exclusive resources behind a payment barrier. This capability is known as the Paywall feature, and in the following section, we’ll explore the implementation process step by step.

Establish Your Payment Structure

Begin by navigating to SettingsPaywalls, where you’ll discover the integration option connecting your community platform with Stripe.

Connect your community to Stripe
Connect your community to Stripe

Select Connect with Stripe and proceed through the guided setup process to finalize the integration. You have the flexibility to utilize your pre-existing Stripe account or establish a new one during this configuration procedure.

Once you’ve successfully configured the Stripe integration, you’re ready to implement your initial payment barrier. Return to the Paywalls section and locate the New Paywall button in the upper right corner of your screen.

Create a new paywall
Create a new paywall

Within the Paywall configuration panel, you’ll find options to select your preferred revenue model for your community: recurring memberships or single purchase options.

When establishing subscription offerings, you can define your membership fee, determine the appropriate payment frequency (weekly, monthly, or annual), select your preferred currency, and optionally incorporate a complimentary trial period.

Configure Access Restrictions

Circle offers a valuable tool called Lock Screen, essentially functioning as a gateway page for any content you wish to restrict from public viewing.
These Access Restrictions allow you to guide community visitors toward completing registration forms or finalizing purchases through the checkout interface.

To customize your access restriction settings, navigate to any space, select its title at the top of your display, and choose Lock Screen from the available dropdown options.


Lock Screen settings

Upon accessing this area, you’ll discover various content elements available for incorporation into your entry page.

You can incorporate promotional headers, informative descriptions, compelling action buttons, and when designing an Access Restriction for educational content, you have the option to showcase your course outline directly on the entry page.

Adjacent to each content element, you’ll notice a Pencil symbol and an Eye symbol. Selecting the Pencil allows for personalization of text content and color schemes within each element, while the Eye functionality enables you to toggle visibility settings for any section.

Customizing a Lock Screen
Customizing a Lock Screen

To complete the setup, you can integrate your payment processing link directly into the action button, enabling participants to complete their transaction and gain immediate access to all resources included within your membership package.

Final Thoughts

At this point, you should have a comprehensive grasp of the capabilities offered by the Circle.so API. The potential applications are virtually limitless, and we trust this guide has sparked innovative implementation ideas for your projects.

For many scenarios, leveraging the Zapier integration alongside Circle Workflows will sufficiently address your requirements. Nevertheless, the API framework provides a robust solution for implementing more sophisticated and tailored functionalities.

Even if immediate API implementation isn’t necessary for your current needs, understanding these capabilities creates valuable knowledge for future development opportunities.

For those who haven’t yet joined Circle, you can begin exploring these features by registering for their complimentary trial period.

6. Setting Up Your Community Launch

You’re just moments away from unveiling your community and introducing it to eager participants. First, let’s explore the platform’s connectivity features, and then we’ll guide you through the process of welcoming and organizing members in your growing community.

Connecting Your Digital Tools

Circle provides several powerful connection options, which you’ll want to implement based on your specific needs.

  • Circle enables seamless integration with Google Analytics or Facebook Pixel for tracking.
  • You can leverage the Zapier integration to link with external applications (such as email platforms) and exchange information between Circle and your other tools.
  • You have the option to establish a single sign-on integration between Circle and your current membership system (like Teachable), offering your members convenient access using their existing login credentials. Note that SSO integrations are available on Circle’s Professional plan and higher tiers.

Furthermore, Circle delivers multiple methods for connecting with your primary website.
The first option includes Circle’s embed widgets, which allow you to incorporate your complete community, a specific space, or even individual posts directly into another website.
When exploring further, you’ll notice the Links section positioned at the bottom of the sidebar and directly beneath the header within your spaces.


Links section in the sidebar

This feature allows you to incorporate connections to your primary website, your YouTube content library, and any additional valuable resources you wish to make accessible to your community members.

Welcoming Community Participants

At this stage, you’re ready to begin bringing members into your thriving community. To initiate this process, navigate to your community’s title, select the drop-down menu adjacent to it, then follow Members → Invite. From this interface, you can develop and personalize your email welcoming message.
Invitation email
Invitation email
You can distribute the welcome message to multiple recipients simultaneously by accessing Bulk Import and uploading a CSV document containing their full names and email contact information. Alternatively, you can create a shareable invitation URL by navigating to Members → Invitation Links → Create an Invitation Link, and there you have it! Your community access link is now ready for distribution.

Overseeing Your Community

As we approach the conclusion of this Circle walkthrough, let’s briefly discuss community administration techniques.
To supervise your community participants, navigate to the Members section located on the screen’s left panel and then select the Manage option in the navigation header.


Accessing the member management dashboard

The subsequent interface displays a comprehensive roster of all participants in your community, and you can utilize Circle’s filtering capabilities to organize members according to their space memberships as well as personal identifiers such as email addresses, names, and other criteria.
You can access individual member management options by selecting the three-dot menu icon positioned on the right side of each entry.

Individual member settings
Individual member settings

Select Edit, and you’ll be presented with these management capabilities for your chosen participant:

  • Elevate their status to an administrator role
  • Provide them entry to designated spaces
  • Remove their profile from the system
  • Apply organizational tags to their profile
  • Oversee their subscription arrangements

Beyond these participant administration tools, you can also leverage Circle Workflows to streamline repetitive administrative functions within your community.
These operate on an event-response framework, meaning that when a community member performs a specific action (such as purchasing a membership plan), you can designate an automatic response to follow that trigger (such as delivering a personalized appreciation message).
The system also accommodates one-time group operations, like sending communications to multiple members simultaneously or transferring members collectively from one space to another.
We offer a comprehensive tutorial on implementing Circle Workflows, where you can discover more about this powerful feature and its practical applications.

Create workflows
Create workflows

Congratulations! Your community platform is now fully established, and it’s the perfect moment to focus on attracting new participants and fostering meaningful connections among them.

Final Thoughts

This comprehensive Circle.so tutorial has guided you through all fundamental elements of establishing a vibrant online community. We’ve navigated you through the registration process and demonstrated how to configure spaces and groups, develop engaging posts, schedule events, design courses, implement monetization options, and begin welcoming community participants. If you haven’t yet experienced Circle’s capabilities, this presents an excellent opportunity to begin your complimentary trial period and start building your dynamic online community.

We trust this walkthrough has provided valuable insights and equipped you with the knowledge needed to create your own thriving Circle community. Should you have any inquiries or need clarification, please share your thoughts in the discussion section below.

About The Author

Kaydence Tranter

 Kaydence Tranter serves as the senior content writer at sellingonlinecoursesguide.com, where she crafts authoritative content that helps course creators build and scale their online education businesses. Her writing expertise helps transform complex course creation and marketing concepts into clear, actionable guidance for the platform's audience.

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Kaydence Tranter

Kaydence Tranter serves as the senior content writer at sellingonlinecoursesguide.com, where she crafts authoritative content that helps course creators build and scale their online education businesses. Her writing expertise helps transform complex course creation and marketing concepts into clear, actionable guidance for the platform’s audience.

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