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Kajabi Review 2024: All Features and Pros & Cons

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Published – Jun 03, 2024

Our Verdict

Pros of Kajabi

Pros of Kajabi

Kajabi is the most popular all-in-one online course platform in the market today. It offers a wide range of features to help you launch and grow your knowledge business.

But is it the best option for you? What features does it offer, and how do they compare to other course builders? Do you even need an all-in-one platform?

To answer these questions and make a sound decision, we’ve created this in-depth Kajabi review. Here we’ll cover all the platform features and discuss the pros and cons of using the platform.

We’ll also share the insights we’ve gained from helping hundreds of creators launch their courses and memberships on Kajabi.

Let’s get started.

Kajabi is a complete all-in-one platform with advanced features for sales and marketing. It also supports more product types and has a superior user experience. However, it comes at a higher price point.On the other hand, New Zenler is an affordable option with excellent course creation and learning tools but lacks in terms of marketing features. Ultimately, the choice between the two will depend on your specific needs and budget.

Pros of Kajabi vs Zenler

  • Multiple course player themes
  • Powerful community builder
  • Supports more product types
  • Powerful funnel builder
  • Better email automation tools
  • Offers 24/7 live chat support

Pros of Zenler vs Kajabi

  • Better quizzing features
  • Add & manage course authors
  • Unlimited courses & students
  • Super affordable pricing
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Kajabi and New Zenler are the two most popular all-in-one online course platforms, and they are part of some heated debates in the course creator circles.

 At a high level, bothappear to be pretty good. But you’ll find significant differences between the two platforms when you dig deep. So how do you decide which one is right for you?

To help, we’ve created this in-depth Kajabi vs New Zenler comparison. Here we’ll cover all the features and discuss their pros and cons. We have thoroughly tested both platforms and will share our experience of using the two platforms.

What Are Kajabi and New Zenler?

Kajabi and New Zenler are both all-in-one hosted platforms for creating and selling online courses.

These apps feature course creation, hosting, and delivery as their core functionality, while also offering extensive site-building, sales, and marketing capabilities.

All-in-one course platforms’ features

The idea behind these platforms is to eliminate the need for course creators to use multiple apps.

However, there are many differences between the two platforms, and the biggest one is the stage of development.

Kajabi has been in the market for years and has undergone a long evolution process with regular feature additions and improvements, making it a well-evolved online platform. So you’ll hardly find any bugs or incomplete features.

On the other hand, New Zenler is a relatively new player. While it has made significant progress since its launch, you’ll still find kinks in the software. You’ll also find many tools (e.g., funnel builder) that are missing essential features and are kind of incomplete.

We’ll talk about the specifics of the platforms in the next chapters. Let’s begin our discussion with ease of use.

Ease of Use

Ease of use is essential when choosing a platform to create online courses. If it’s simple to use, it will consume less time and require less external help.

Kajabi and New Zenler both have clean user interfaces with well-organized menu options. You can learn them real quick and start using them in no time.

New Zenler has the main menus towards the top. When you click on the menu, the submenu opens on the left panel. Then, the tools related to the clicked menu option appear on the right side.

A quick walkthrough of New Zenler’s user interface

Kajabi has a bit different arrangement. Its menus are on the left panel. When you click on a menu option, it shows the submenus, and the working area appears on the right side.

Plus, you have a search bar at the top, where you can type anything, and the platform will show you the related action items and help center articles.

A quick walkthrough of Kajabi’s user interface

Both ways work fine. The only issue with New Zenler’s interface is the aesthetic part. In some places, buttons and tabs are barely visible due to size and color.

New Zenler UI’s aesthetic issues

While the individual tools (e.g., course builder) in both platforms are drag-and-drop and easy to use, Kajabi does a much better job integrating the individual tools.

For example, there is a specific section for creating Kajabi Automations. But then, you can also access Automations directly from your course builder, funnel builder, and almost from all sections.

In contrast, New Zenler’s features are scattered across different parts of your account. For instance, while automation rules are available under individual sections, there is no single place to manage all your automation rules.

Overall, both platforms are fairly easy to use, even though Kajabi is more user-friendly.

Course Creation and Engagement

 

A course creation platform allows creators to build courses as they want and provide a great learning experience to students. In this section, we’ll compare Kajabi and New Zenler regarding course creation and engagement features.

Course Builder

Whether you choose Kajabi or New Zenler, creating and structuring an online course is straightforward with their drag-and-drop course builders.

Both platforms offer:

  • Unlimited hosting for your videos and other content
  • Ability to add different content types (videos, audio files, images, and PDFs)
  • Built-in AI outline generator to automatically create course structure

The only difference here is that New Zenler allows adding SCORM/HTML files to your lessons, which isn’t possible in Kajabi.

Regarding course structuring, both platforms let you add sections and lessons. However, in Kajabi’s case, you can add another level—submodules, making it a bit more flexible.

Kajabi’s course builder with an automatically generated outline

With both platforms, you can add content one by one or also bulk upload your content, and they’ll turn it into lessons automatically. Plus, both allow you to import your content directly from cloud drives or reuse existing videos.

However, there is one aspect of the New Zenler course builder that we like more. It allows you to add multiple videos, texts, PDFs, and other content types in the same lesson and order them as you want.

You can add multiple content types in New Zenler lessons

Kajabi, on the other hand, doesn’t let you add multiple videos or a video and a quiz in the same lesson, even though you can add a video, text, and PDF downloads in the same lesson.

Having said that, both platforms provide intuitive course builders with an easy-to-use interface and all the necessary features to quickly upload your content and structure your course.

Learning and Engagement

Keeping your students engaged is important to help them get the most out of your course, and in this section, we’ll discuss the learning and engagement tools provided by both platforms.

Quizzes and Certificates

With both Kajabi and New Zenler, you get all the essential quizzing features. You can also set a passing score for your quizzes and grade your students automatically.

You can add multiple-choice questions with single or multiple answers. With Kajabi, you can also add a question with a short text answer.

Quiz question types in Kajabi

However, New Zenler supports advanced quizzing features such as randomization and timed quizzes, which are currently unavailable in Kajabi.

It also supports more question types, including multiple-choice, multiple-answer, true/false, match the following, and order the items.

And then, it can display a progress bar and navigation buttons, which allow you to deliver a better quizzing experience.

Quiz question types in New Zenler

Meanwhile, you can use Kajabi’s Assessments feature to create marketing quizzes to collect leads and segment your audience.

When it comes to assignments, New Zenler has a separate tool where students can add text-based input or upload a file.

The best part is—the app creates a comment area under the assignment lesson where a student can interact with the instructor privately.

A sample assignment created using New Zenler

In Kajabi, there is no separate tool for assignments. Instead, the quiz feature supports text answers and file upload questions that you can use to create assignments. Kajabi also supports manual grading and lets you approve or reject assignments.

Kajabi’s manual grading feature

Talking about certificates, both platforms let you create and send personalized certificates to your students, even though there are some differences.

New Zenler has six predesigned certificate templates; you can also import templates. In contrast, Kajabi has just one template, and it lets you customize it by uploading your logo and background design.

Certificate templates in New Zenler

On the other hand, Kajabi allows you to display additional information on certificates via custom fields. And you can trigger certificates based on course completion and even passing a quiz or completing a particular lesson.

Live Classes

New Zenler has a suite of features for hosting live events, and one of them is live classes.

It has a native Zoom integration that lets you schedule meetings and host live classes from inside the platform. And you don’t need to pay for Zoom separately, which makes this feature more attractive.

You can further add live classes as lessons inside your course, allowing students to register and attend them easily.

New Zenler live class feature

Now, Kajabi also has a live video feature to connect with your students in real-time. It can be enabled from your course settings.

During a live session, you can see its participants, create breakout groups, share your screen, chat with them, and record the session.

Kajabi’s live video experience

After the session, the platform will automatically save the recording and add it as a course lesson.

So, both Kajabi and New Zenler have built-in live classes feature, making them great options for delivering cohort courses.

Content Dripping and Locking

Kajabi and New Zenler have similar content-dripping capabilities. Both let you create a dripping schedule and decide when to release your course modules instead of making them available immediately after student enrollment.

When it comes to course compliance, both platforms work differently.

On Kajabi, you get the Lock Category feature. So, students must complete the prerequisite lesson if they want to go through a particular section. The issue with this feature is it doesn’t allow for creating a linear learning path.

Locking Category feature in Kajabi

On New Zenler, you can set any lesson as a Compulsory Lesson, and the students can’t move forward unless they complete it.

We like New Zenler’s approach better as it gives you more flexibility.

Community

While both platforms allow you to build an online community, Kajabi Communities boasts superior features.

Here are the key features that give Kajabi an edge:

  • Kajabi lets you create circles and groups to organize your community, while Zenler doesn’t have any community organization tools.
  • Members can add videos to posts natively in Kajabi, which isn’t possible in New Zenler.
  • New Zenler has no engagement features, while Kajabi supports events, livestreams, challenges, and leaderboards.
  • Kajabi lets you display a directory of members where they can see each other’s profiles and chat privately or via group chats.

Even regarding the community interface, Kajabi’s design is cleaner and more appealing. New Zenler’s community looks a bit dated, with many aesthetic issues (fonts and color).

A community built on Kajabi

A community built on New Zenler

Therefore, we don’t recommend New Zenler for creating an online community; you should use a standalone community platform.

But with Kajabi, you have everything you need to build a thriving online community.

Coaching

Kajabi Coaching is a suite of tools for coaches to create and deliver one-on-one coaching programs.

Some of its key features include:

  • Kajabi lets you create a coaching program with a one-off session or multiple sessions packaged together.
  • You can create both one-on-one and group coaching programs.
  • You can use Kajabi’s native scheduler to enable users to book a session from their dashboard.
  • You can add an agenda, resources, and notes for each session.
  • Kajabi’s live video feature lets you host face-to-face meetings with your clients.

Kajabi Coaching’s client experience

Now, New Zenler also has a feature called 1-1 Bookings that allows you to create one-on-one sessions, single and recurring. You can add some suggested times for the meeting, and users can select a slot they prefer and book a call. Moreover, you can use the Zenler-Zoom integration to meet with your clients.

However, this is more of a meeting feature than a coaching tool. It doesn’t have features like agendas, notes, and a built-in scheduler. Therefore, if you need a full-fledged coaching software, Kajabi is a much better choice.

Automations

Both Kajabi and Zenler let you create automation rules, and they can be used to improve engagement in your courses.

However, Kajabi’s offerings are more robust, with dozens of triggers and actions, compared to the few in Zenler.

Consequently, Kajabi lets you perform exclusive actions, such as:

  • Send a reminder email to inactive students.
  • Share additional material with those who couldn’t pass a quiz.
  • Register new students for an onboarding event.

Automation has many more use cases for sales and marketing, which we will discuss later in this guide.

Content Delivery

Your course player design influences user experience significantly and, thus, holds great importance.

New Zenler has one default course player template with an optimal layout with a course navigation sidebar on the left and a big content area on the right.

While the course player looks good, there are some aesthetic issues, like font size and spacing, and it’s not customizable.

A walkthrough of New Zenler’s course player

Kajabi, on the other hand, has four course player themes that are fully customizable and are suitable for any need, including evergreen courses, membership products, and training libraries.

A walkthrough of Kajabi’s course player

For instance, you can use the Momentum theme if you want a more conventional, content-focused theme with a simple design.

Kajabi’s Momentum theme

At the same time, Kajabi has this Premier Theme, one of the most elegant course player designs we have seen. This theme works well for delivering membership sites or flagship courses.

Kajabi’s Premier theme in action

Talking about the mobile experience, both Kajabi and New Zenler have a free mobile app for iOS and Android devices so that users can access your courses on the go.

Additionally, Kajabi offers the option to get white-label mobile apps that support in-app purchases and new member signups. While these apps are published under your brand, their team builds and maintains them.

Course Creation – The Bottom Line

In a nutshell, both course builders are good. They make it easy to build your curriculum and have all the important learning tools, although Kajabi offers a superior end-user experience. So, if you want to create online courses, you can’t go wrong with either platform.

Otherwise, Kajabi has a clear edge regarding capabilities for building a membership/community and creating coaching programs.

Site Design and Customization

Your course website and sales pages are key for attracting potential students and converting them into customers. Plus, your website is important for building a brand identity.

To start with, there are some essential things that both Kajabi and New Zenler have:

  • Free subdomain and an option to add a custom domain
  • Unlimited free hosting and free SSL certificate
  • Managed security, maintenance, and updates
  • Remove platform branding for white-label course platforms
  • The ability to change site language

Now, we’ll check the key site creation aspects of New Zenler vs Kajabi to find out which one does a better job.

Website Themes

Website themes make it a lot quicker to build a website and easily define your site’s look, feel, and style.

With Kajabi, you have 11 website themes, all having a clean, minimal design. These themes can be installed on your website with a single click, and then you can customize them further using the page builder. This lets you build a unique website with much less effort.

Kajabi website themes

Plus, Kajabi allows you to modify the code of an existing theme. Or, you can build one from scratch and import it into Kajabi.

In the case of New Zenler, you don’t get any theme library but just a default template. With that, you have a few site-level branding options. You can add a logo, select fonts, and define colors for web pages, course areas, and communities.

But that’s it. For further customization, you need to use the page builder.

New Zenler’s branding settings

So, building and managing a full website in Kajabi is easier and quicker than in New Zenler.

Page Builder

Both Kajabi and New Zenler offer an easy-to-use, drag-and-drop page builder.

Kajabi’s page builder has a simple interface, with page sections and settings in the left panel and a live preview of the page on the right.

To add a new Section, click the Add Section button in the left panel. Kajabi has 40+ preset sections you can choose from. These include the hero section, course listing, image gallery, FAQs, blog posts, pricing section, etc.

Plus, you can always build a custom section from scratch.

Kajabi page builder Sections

Add-On

Kajabi has partnered with Common Ninja to offer dozens of custom widgets you can add to your page right from the page builder. These include image galleries, coupon popups, social media feeds, and more. However, these are available as a paid add-on.

To edit a page section or blocks within it, you can either click on it in the preview area or from the left sidebar. And then, you’ll see all the options for modifying text, font, and color, adjusting padding and margins, adding animation effects, etc.

You can quickly move the blocks around in a section and, if required, even delete them.

Kajabi blocks editing options

Kajabi has also integrated a couple of AI tools into the page builder:

  • You can use the AI assistant to write copy, suggest headlines, create social posts, and do much more.
  • You can use the Adobe Express integration to create and edit images inside your page on the go.

Moving to New Zenler, the page builder is equally good. It has 20+ predefined blocks (sections) for adding a page header, course description, FAQs, pricing section, and opt-in forms.

Like Kajabi, you can edit these page blocks, change font/color/spacing settings, and add animation effects.

Moreover, New Zenler has multiple templates for the page blocks, something not available in Kajabi. Whether you want to add a call-to-action, pricing section, testimonials, or optin forms, there are multiple predesigned templates to choose from.

Page Block templates in New Zenler

New Zenler also has an AI assistant inside the page builder that can help you write copy, generate headings, and rewrite text content.

Overall, using both page builders is straightforward and they give you full control over your page design.

Blogging and Podcast

If you want to build a blog on your website, you’ll be glad to know that both Kajabi and New Zenler offer built-in blogging tools.

For writing blog posts, both offer a simple, user-friendly text editor. Plus, you can add a featured image, customize the post URL, and set a category.

Blog post editor in Kajabi

New Zenler blog post editor

Moreover, both platforms offer similar SEO options. You can add a meta title, a meta description, social media images, etc.

Overall, both platforms have similar blogging tools, and you can use them to build a functional blog for your brand.

Moving to podcasts, this is an exclusive Kajabi feature. It allows you to create podcast episodes, host audio files, and distribute to popular platforms like Spotify and Apple Podcasts.

To create a podcast, you just need to add basic info and set the host’s name, language, and category. Then, you need to create episodes by uploading your audio file, and that’s it.

Create a podcast episode in Kajabi

What more? You can create a public podcast for your website visitors or bundle it with your courses and community to build a membership.

Website Creation – The Bottom Line

Both Kajabi and New Zenler offer unlimited hosting, a free SSL certificate, the ability to add a custom domain, and white labeling.

Their page builders are equally powerful, except that Kajabi has multiple website themes, allowing you to create a full-fledged website more easily.

Moreover, Kajabi has an inbuilt Podcasts feature, making it a winner in site design and customization.

Sales and Marketing

Their sales and marketing capabilities distinguish them as all-in-one course platforms, making comparing them on these features exciting. But which one’s better?

Product Pricing Options

In terms of pricing your products, Kajabi and New Zenler are almost the same. Both platforms allow you to:

  • Offer a free course, charge a one-time payment, and create subscriptions and payment plans
  • Charge your members weekly, monthly, quarterly, or yearly and create a free trial or charge a setup fee for subscriptions
  • Set pricing in almost any currency
  • Create multiple access levels and select the products to include in each
  • Add an expiry date and limit the number of student enrollments
  • Generate coupons to offer fixed or percentage-based discounts

Subscription pricing in Kajabi

Additionally, Kajabi supports a couple of other useful pricing features, such as:

  • Let customers pay what they want
  • The ability to buy multiple quantities of a product in one transaction

Moreover, the process of pricing your products is different.

With New Zenler, you can create courses and simply set the pricing. If you want, you can bundle multiple courses and/or communities together and then set pricing for the bundle.

Kajabi treats courses, community, podcasts, and coaching, as Products and pricing aren’t tied to these products directly. Instead, you create an offer to add a single product or bundle multiple products and set pricing.

Both approaches work pretty well and give you enough flexibility. So, with either platform, you can price your products the way you want, bundle and sell multiple products together, and create multiple product tiers.

Payments and Checkouts

You need a payment gateway to process payments, and it’s always good to have more payment gateway integrations.

Regarding gateways, Kajabi and New Zenler integrate with Stripe and PayPal. Additionally, New Zenler integrates with Razorpay.

Moreover, you can use all these gateways for one-time and recurring transactions.

New Zenler payment gateway integrations

New Zenler also supports charging global sales taxes on all the gateways. And if you charge EU VAT, New Zenler will even remit taxes on your behalf.

Kajabi has introduced a new gateway option called Kajabi Payments. It supports native tax handling and enables payment via Apple Pay, Google Pay, and buy now pay later.

Now, let’s talk about the checkout process, one of the most crucial conversion factors.

On both Kajabi and New Zenler, you get a one-step checkout process where students need to create an account only after payment.

Checkout pages on both platforms are well-designed from a conversion point of view. You can add a money-back guarantee badge, testimonials, benefits, and any media elements you want.

Moreover, you can add order bumps and 1-click upsells on both platforms, leading to a better customer lifetime value.

A sample checkout page built in Kajabi

A sample checkout page built in New Zenler

Apart from checkout pages, Kajabi also supports popup checkouts, allowing you to open a checkout form in a popup on any page.

Moreover, Kajabi supports abandoned cart tracking. It can track cart abandonment and send an automated reminder email to users who left without making the payment; this feature isn’t available in Zenler.

Marketing Funnels

Kajabi and New Zenler let you create standalone landing pages and popups, and the capabilities are similar.

However, their most important offering is a marketing funnel builder. The idea is to let you seamlessly and quickly create marketing workflows.

On Kajabi, the feature is known as FunnelsKajabi’s funnel builder has 6+ blueprints plus an option to create a funnel from scratch.

For instance, you can use the Product Launch blueprint to create a video series to launch your online course. Or, if you want to create webinars, you can use the Zoom Webinar blueprint.

Kajabi sales pipeline blueprints

When you choose a blueprint, Kajabi puts all the funnel components, such as landing pages, forms, email sequence, checkout page, etc., together.

Moreover, you can completely customize a funnel. For example, you can add new pages or email campaigns, remove existing ones, and reorder them.

And then, you can customize individual funnel elements (pages, email sequences, etc.)

Kajabi Pipeline Builder

Now, New Zenler calls the feature Marketing Funnels. Here you have two blueprints—Lead Magnet and Video Series.

Funnel types in New Zenler

After selecting a funnel type, you have to add a few details, select the theme, and it’s done.

New Zenler will create all the landing pages for you, and like Kajabi, you can add new pages, reorder them, or remove the existing ones.

New Zenler funnel editor

While all this sounds good, there are major limitations in New Zenler’s marketing funnel builder:

  • The funnel builder is pretty restrictive, as you can’t add sales or checkout pages to your funnel. Plus, it doesn’t include things like emails and automations.
  • There are only two funnel types; unlike Kajabi, you can’t build one from scratch.
  • Building funnels in Zenler is confusing. They create separate funnels for courses and webinars but in separate sections outside the marketing funnels tab.

Finally, the Kajabi funnel builder’s user experience is next level.

With Kajabi, you can do all the customizations to your pipeline inside the builder itself. So when you click on a page, the page builder opens in the same interface, making the funnel-building experience amazing.

The same goes for editing email sequences, automations, and other elements.

A walkthrough of Kajabi’s funnel builder

On the other hand, when you edit a page in New Zenler’s funnel builder, it opens the page builder in a new tab, and the experience isn’t as smooth.

Overall, Kajabi Funnels is miles ahead compared to New Zenler and is the better choice if you need a full-fledged sales funnel software.

Email Marketing

With Kajabi, you have a couple of features for contact management. You can add tags to your users or add them to segments.

When it comes to email campaigns, you can create a broadcast or an automated sequence.

The process of creating emails is pretty simple. You can choose from one of the available email templates and edit it using the email editor.

You can also specify what day and time you want the individual emails to go out, giving you considerable control over the whole email sequence.

A sample email sequence in Kajabi

Now, the way you automate your email marketing is by using Kajabi Automations. It allows you to create when/then rules for automating various actions.

The good thing is that there are numerous triggers and actions, giving you a lot of flexibility regarding what you can do.

 

Automation triggers in Kajabi

Talking about New Zenler, it works similarly. So you can add tags, send broadcasts, create email sequences, and automate the process as well.

However, the similarities end here, and New Zenler lacks many essential features:

  • There is no dedicated section for managing your email campaigns or automations. These are only available as part of individual tools—courses, funnels, and webinars, making overall management difficult.
  • There are no templates for email broadcasts or sequences, and you can only send plain-text emails. Moreover, the text editor has fewer editing, personalization, and formatting options.
  • There is a limited number of triggers available in the automation rules. For example, funnels have just the “on subscription” trigger, so you can send an email only when someone submits a form.

New Zenler Automation has limited triggers

Even the most basic triggers are missing:

  • Tag is added/removed
  • Email is sent/opened/clicked
  • Email sequence is completed

This limits what you can do with New Zenler in terms of email marketing. For example, if you want to create a funnel where the users get the same initial 3-4 emails and, depending on engagement (opens, clicks, etc.), add them to different sequences, it won’t be possible in New Zenler.

Overall, New Zenler’s email marketing tools aren’t good enough to replace specialized email marketing solutions, and this is one big incomplete piece on the platform.

On the other hand, Kajabi’s email marketing tools are way better, giving it a big edge as an all-in-one solution.

Add-On

Kajabi has a built-in tool called Creator Studio that allows you to repurpose a video into short clips, written content, transcripts, questions, and much more. It can save you a lot of time and effort, but it’s a paid add-on.

Affiliate Marketing

If you want to run an affiliate program for your course business, Kajabi and New Zenler both have what you need.

They offer necessary features such as setting affiliate commissions, creating shareable links, and providing affiliates with a private dashboard. Plus, you can select the products you want your affiliates to promote.

With both platforms, your affiliates can track link visits, overall sales, and commissions through their private dashboards.

Private dashboard for affiliates in Kajabi

Private affiliate dashboard in New Zenler

However, there are a few things that you can do in Kajabi but not in New Zenler:

  • You can customize the cookie tracking period for your affiliate program.
  • Your affiliates can link to a site outside your Kajabi website.
  • You can customize your commission rates at a course level.
  • Kajabi tracks form submissions for the affiliates, so you can get them to promote your lead magnets.

Overall, Kajabi does a better job at affiliate marketing, even though both platforms have all the essential features.

Sales and Marketing – The Bottom Line

Both platforms have essential tools for pricing your products, building a checkout page, and running an affiliate program.

Otherwise, Kajabi’s pipeline builder and email marketing tools are light years ahead of those in New Zenler, making Kajabi a complete all-in-one platform.

Reporting and Administration

Reporting and administration tools are necessary for running an online course business, and here we’ll see how the two platforms perform.

Reporting Tools

With New Zenler, you can get quick information about unique visitors, leads, site signups, enrollments, and recent orders on your dashboard.

Further, you get a separate Reports section with multiple reports—Sales, Affiliates, Course Progress, Video Analytics, and Quiz & Survey.

Sales Report offers insights into your course sales. You can also run a detailed report to provide information about each sales transaction.

The Course Progress Report has information about course enrollments, starts, progress, and completions. There’s also an option to run a detailed report to check each individual’s progress data for various courses.

New Zenler course progress report

You can run all these reports for a custom period and select specific courses.

Now, let’s talk about Kajabi. Here you have an exclusive Analytics section with multiple reports available for different purposes. It has commonly used reports like page views, opt-ins, sales, course progress, and affiliate performance.

All the reports are well-designed and provide comprehensive insights. You can set custom views—daily, weekly, monthly, and yearly. It’s also possible to filter the info for specific offers and products.

Kajabi’s Net Revenue Report

And then, there are a few areas that make Kajabi’s reporting capabilities stand out:

  • It has a dedicated subscription report to track monthly recurring revenue (MRR), average revenue per user (ARPU), and churn rate.
  • Kajabi reports have graphs and visual representations for better information delivery, which is missing in New Zenler.

People Management

Regarding people management, Kajabi and New Zenler perform quite similarly. You can easily add users to your platform one at a time or in bulk and enroll them in your courses/bundles/offers.

Moreover, you can select multiple members and perform bulk actions like adding a tag, enrolling in a course, and registering for an event.

Bulk actions in Kajabi for contact management

Finally, you can track the entire lifecycle of an individual from the first point of engagement to the current status.

User Roles

Both platforms allow you to add admin users to your website, facilitating easier site administration.

Whereas Kajabi offers three different roles, New Zenler provides four. However, there are a couple of differences.

New Zenler allows you to add instructors who can manage specific courses, students, and live sessions. So if you want to start a multiple-instructor online school, you can easily do that in New Zenler.

On the flip side, Kajabi lets you add community admins and moderators, which you can’t do in Zenler.

Third-Party Integrations

Both Kajabi and New Zenler perform well in terms of offering third-party integrations.

Both provide integration with Mailchimp, ConvertKit, and ActiveCampaign. Besides that, Kajabi offers integration with Aweber and Drip, and New Zenler has MailerLite and Moosend.

Kajabi’s email marketing integrations

These are the most popular email marketing solutions, so these integrations should cover a majority of course creators.

In addition, both platforms have a robust Zapier integration with many triggers and actions. So, you can connect with any third-party app that doesn’t have a direct integration with the tools.

New Zenler Zapier Integration

For analytics, both tools can connect with Google Analytics and Facebook Pixel. In addition, you can connect with any analytics and tracking solution that requires placing a script on your site.

Finally, there are a couple of exclusive integration features that New Zenler offers:

  • Public API for letting developers create advanced integrations with other platforms
  • Single sign-on for creating seamless login integration with your other platforms

Customer Support

Customer support matters a lot when selecting an online course app. If a platform has good support, issues are likely to get resolved easily and quickly, leading to fewer interruptions in your business.

Let’s first talk about Kajabi. It has the best customer service among all the online course platforms.

It offers friendly and responsive 24/7 live chat. You can easily click the help option in the left navigation bar and start the chat.

Kajabi offers 24×7 live chat support

Besides live chat, Kajabi offers a comprehensive and well-organized help center that has placed articles under categories and subcategories. All these articles have video tutorials and screenshots for better understanding.

Unlike Kajabi, New Zenler doesn’t have a live chat feature. Instead, there’s a chat widget where you can add the query, and the team gets back to you in the widget and email. It may take a few hours or a day for them to reply.

Therefore, if you need immediate support, that’s not possible through Zenler’s hybrid chat option.

Instead, you can try Zenler’s help center. There are 70+ articles divided into multiple categories.

The articles are well-written and full of screenshots and video tutorials. However, the knowledge base doesn’t cover a few topics and isn’t as comprehensive.

New Zenler Knowledge Base

Lastly, both apps have private Facebook groups where creators can join to get updates, discuss, and interact with others.

Pricing Plans

Our Kajabi vs New Zenler article won’t be complete without comparing their pricing plans, so let’s discuss that.

All Kajabi and New Zenler plans offer unlimited bandwidth and unlimited hosting and charge 0% transaction fees on paid plans.

Starting with Kajabi’s pricing plans, there are three options:

  • The Kickstarter plan, its entry-level plan, comes for $699/month
  • The Basic plan comes for $149/month
  • The Growth plan, its most popular plan, costs $199/month
  • The Pro plan, its highest tier, costs $399/month

Kajabi’s Kickstarter plan has all the important features except affiliate marketing. However, you can create only one product and one funnel and have 50 active students.

So, if you’re just starting and want to test the waters with Kajabi, you can opt for the Kickstarter plan. But if you’re serious about selling courses online, you’ll need either the Basic or Growth plan.

You can get a 30-day free trial on Kajabi to try the platform.

Kajabi’s pricing plans

New Zenler pricing also has three plans:

  • Free Beta plan (10% transaction fee)
  • Pro plan ($67/month)
  • Premium plan ($197/month)

All New Zenler features, except custom roles and SSO functionality, are available on the Pro plan itself. Even the Free Beta plan is pretty generous.

New Zenler pricing plans

So, there are some major differences between the two platforms in terms of pricing:

  • New Zenler’s entry-level plan offers better value for money.
  • Kajabi limits the number of products and active students in your school, while New Zenler gives unlimited students and courses on all plans.
  • New Zenler lets you create three websites on the $67/month plan, while you can create multiple websites only on Kajabi’s $399/month plan.

Overall, New Zenler is super affordable compared to Kajabi and all other solutions in the online course platform space. It offers a feature-rich solution with no restrictions for just $67/month, which is unbeatable.

Kajabi vs New Zenler: Final Thoughts

This guide has evaluated the two major all-in-one course platforms based on every criterion that matters. So what’s the final verdict?

Just based on features, Kajabi is a clear winner. From better user experience to more complete features for community and coaching, Kajabi has a lot more to offer. And for sales and marketing, Kajabi is miles ahead with its funnel builder and email marketing tools.

So if you’re looking for a single platform to run your entire business, Kajabi is a clear choice. It’s also a much better option for running membership sites, communities, and coaching.

On the other hand, New Zenler does a great job regarding course creation and learning tools. While the website builder and checkout pages are also good, the marketing tools need significant enhancements. But what makes it stand out is its super affordable pricing.

So if you’re looking for an affordable platform to host and sell online courses, you can go with New Zenler.

We hope this New Zenler vs Kajabi guide helped you pick the right platform. If you have any questions, please leave a comment below.

Frequently Asked Questions

Is Kajabi better than New Zenler?

Baidhurya Mani

Hey there! I'm Baidhurya, the brains behind SellCoursesOnline. I used to run a digital agency, where I helped course businesses launch their eLearning platforms. I also led the tech and marketing teams at StationX, helping it grow to 500K+ students. In addition, I created the popular supply chain network design course. With 8+ years of experience, I'm here to share my expertise and insights on course creation and platforms with you.

4.7

Ease of Use
Course Creation
Website Building
Sales & Marketing
Customer Support
Pricing

4.7

Ease of Use
Course Creation
Website Building
Sales & Marketing
Customer Support
Pricing

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Founder & Chief Editor

Hey there! I’m Baidhurya, the brains behind SellCoursesOnline. I used to run a digital agency, where I helped course businesses launch their eLearning platforms. I also led the tech and marketing teams at StationX, helping it grow to 500K+ students. In addition, I created the popular supply chain network design course. With 8+ years of experience, I’m here to share my expertise and insights on course creation and platforms with you.

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